Contact Us
We'd love to hear from you! Whether you have questions about our products, need help with an order, source a particular product or just want to say hello, we're here to help.
📧 Contact Information
Email: info@glitchyphones.com
Response Time: Within 24 hours
Website: glitchyphones.com
🕒 Business Hours
Monday - Friday: 9:00 AM - 6:00 PM GMT
Saturday: 10:00 AM - 4:00 PM GMT
Sunday: Closed
We aim to respond to all emails within 24 hours during business days.
How Can We Help?
Our customer service team is ready to assist you with:
- 🛍️ Product recommendations and compatibility questions
- 📦 Order status and tracking information
- 🔄 Returns, exchanges, and refunds
- 🚚 Shipping and delivery inquiries
- 💳 Payment and billing questions
- 🔧 Technical support for products
📋 When Contacting Us, Please Include:
- Your order number (if applicable)
- Product name or SKU
- Detailed description of your question or issue
- Photos (if reporting a product issue)
This helps us provide you with faster, more accurate assistance!
❓ Frequently Asked Questions
Q: Do you offer free shipping?
A: Yes! We offer free UK shipping on orders over £50.
Q: What's your return policy?
A: We offer a 30-day return policy on all items in original condition. See our Refund Policy for full details.
Q: How long does shipping take?
A: UK orders typically arrive within 3-5 business days. Express shipping (1-2 days) is also available.
Q: Are your products compatible with my device?
A: Most of our products list compatible devices in the product description. If you're unsure, email us with your device model!
Q: Do you ship internationally?
A: Yes! We ship to most countries worldwide. International shipping costs and times vary by location.
💬 Ready to Get in Touch?
Have a question not listed here? Send us an email and we'll get back to you quickly!
📧 info@glitchyphones.com
We're here to make your Glitchyphones experience amazing!