Shipping policy

Shipping Policy

Last Updated: 11th March, 2026.

Glitchyphones Ltd (“we,” “our,” or “us”) strives to provide fast and reliable shipping for all orders. Please read this Shipping Policy carefully. By placing an order with us, you agree to the terms outlined below.

Company Information:
Glitchyphones Ltd
Company Number: 17082026
Registered Office: 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Contact Email: info@glitchyphones.com
Phone: +44 07806 970588

1. Processing Time

  • Orders are processed within 1–2 business days (Monday–Friday, excluding UK bank holidays).

  • Orders placed after 2:00 PM GMT or on weekends/holidays will be processed the next business day.

2. Shipping Rates & Delivery Times

UK Domestic Shipping

  • Standard Delivery (5–9 business days): £3.99

  • Express Delivery (1–2 business days): £9.99

  • Free Standard Shipping on orders over £30

International Shipping

  • Europe (5–12 business days): £9.99

  • Rest of World (10–20 business days): £14.99

Delivery times are estimates and are not guaranteed.

3. Order Tracking

  • Once your order ships, you will receive a confirmation email with a tracking number.

  • Track your package using the information provided in the email.

4. Shipping Restrictions

  • We ship to most countries worldwide.

  • Certain remote areas may have extended delivery times or additional fees.

  • Customs duties and import taxes for international orders are the responsibility of the customer.

5. Lost or Damaged Packages

  • If your package is lost or arrives damaged, contact us within 48 hours of the expected delivery date at info@glitchyphones.com.

  • We will work with the carrier to resolve the issue promptly.

6. Address Changes

  • Please ensure your shipping address is correct before completing your order.

  • Orders cannot be modified once processed. Contact us immediately if changes are needed.

7. Delays

  • Delivery estimates are not guaranteed.

  • Delays may occur due to carrier issues, customs processing, or unforeseen circumstances.

  • We will notify you of any delays and keep you updated on your order status.

8. Contact Us

For any shipping inquiries, please contact us:

Email: info@glitchyphones.com
Phone: +44 07806 970588