Frequently Asked Questions

Frequently Asked Questions

Find quick answers to the most common questions about Glitchyphones products, shipping, returns, and more.

Q1. Is this accessory compatible with my exact phone model?
Yes. Each product page clearly lists the phone models it supports. Please double-check your device name before ordering, and if unsure, contact us for confirmation.

Q2. Will this work if I use a phone case on my device?
Most of our accessories (like chargers, cables, and even some screen protectors) are designed to work seamlessly with standard phone cases. For bulky or rugged cases, we recommend confirming compatibility.

Q3. Are your products original or third-party?
We sell a combination of brand-certified and premium third-party accessories. All are tested for quality and compatibility before being listed.

Q4. Do the products come with a warranty or guarantee?
Yes. We offer a 30-day replacement guarantee for defective items. Some products also carry manufacturer warranties, which are noted on their pages.

Q5. How durable are these accessories compared to cheaper alternatives?
Our accessories are built with high-grade materials like tempered glass, braided cables, and shock-absorbent TPU. They are tested to last longer than generic, low-cost alternatives.

Q6. Are your accessories safe for my phone?
Absolutely. All our chargers, cables, and protectors are safety-certified to prevent overheating, overcharging, and damage to your phone.

Q7. Do you provide certifications (e.g., MFi for Apple, CE, FCC)?
Yes. Products like Lightning cables are Apple MFi-certified, while chargers and other electronics are CE/FCC compliant.

Q8. Can I return or exchange if it doesn’t fit or work?
Yes. If you receive the wrong size/model or it doesn’t work as described, you can return it within 7 days of delivery for an exchange or refund.

Q9. How long does shipping take?
Shipping typically takes 7–14 business days, depending on your location. Tracking numbers are provided after dispatch.

Q10. What makes Glitchyphones accessories better than others?
We focus on quality, durability, and customer satisfaction. Our products are carefully sourced, tested, and priced fairly to balance value and performance.

🔹 Phone Cases & Screen Protectors

Q11. Are your phone cases drop-tested or shockproof?
Yes. Most of our cases are designed with drop protection and shock-absorbent materials. Some even meet military-grade standards.

Q12. Will the case make my phone bulky or heavy?
Not at all. We offer slim, lightweight designs that protect without compromising comfort. Rugged cases are available for buyers who want extra-heavy protection.

Q13. Do clear cases turn yellow over time?
Our cases use anti-yellowing TPU materials, which stay clear much longer than generic cases. However, long exposure to sunlight may still cause slight discoloration over time.

Q14. Are the cases compatible with wireless charging?
Yes. All our slim and mid-range cases support Qi wireless charging. Very rugged or metal-backed cases may block charging.

Q15. Do screen protectors reduce touch sensitivity?
No. Our tempered glass protectors are designed for 99.9% touch accuracy. You’ll enjoy the same smooth experience as your original screen.

Q16. Will the protector cover the entire screen, including edges?
Yes. Our 3D curved protectors provide edge-to-edge coverage to prevent chipping or peeling.

🔹 Chargers & Cables

Q17. How fast do your chargers/cables work compared to originals?
Our fast chargers and cables support Quick Charge (QC) and Power Delivery (PD) standards, charging devices up to 50% in 30 minutes (depending on your phone model).

Q18. Are they compatible with fast charging technology?
Yes. Our chargers are compatible with PD, QC, and adaptive fast charging used by Samsung, iPhone, and other brands.

Q19. Will these chargers/cables overheat my phone?
No. All chargers and cables have built-in overheat and overcharge protection.

Q20. Are your cables durable?
Yes. Most of our cables are braided or reinforced to withstand bending and daily use. They last up to 3x longer than generic cables.

Q21. Can I use your cables for both charging and data transfer?
Yes. All our cables support high-speed data transfer and charging.

Q22. Is it safe to use these chargers overnight?
Yes. With auto cut-off technology, our chargers stop delivering power when your battery is full, making them safe for overnight use.

Q23. Can I charge multiple devices with one charger?
Yes. We offer dual-port and multi-port chargers that allow you to charge multiple devices simultaneously.

🔹 Earbuds & Audio Accessories

Q24. Are these earbuds truly wireless?
Yes. Our earbuds are 100% wireless and connect via the latest Bluetooth technology.

Q25. How long does the battery last?
Battery life varies by model but averages 4–6 hours on a single charge, with the charging case extending playback to 20–30 hours.

Q26. Do your earbuds have noise cancellation?
Yes. Some models feature Active Noise Cancellation (ANC), while others provide noise isolation through snug-fitting ear tips.

Q27. Are your earbuds waterproof or sweat-resistant?
Yes. Most earbuds have an IPX4 to IPX7 waterproof rating, making them safe for workouts and light rain.

Q28. Is the sound quality good for music and calls?
Yes. Our earbuds deliver HD sound, deep bass, and clear voice calls with built-in noise-cancelling microphones.

Q29. Do they connect automatically via Bluetooth?
Yes. Our earbuds use Bluetooth 5.0/5.1, ensuring fast, stable, and automatic pairing.

Q30. Do they come with extra ear tips?
Yes. Most earbuds come with multiple ear tip sizes for a comfortable and secure fit.

🛍️ Ordering & Products

Q: How do I know if a product is compatible with my device?

🚚 Shipping & Delivery

🔄 Returns & Exchanges

💳 Payment & Security

🔧 Product Support