Terms of service

Terms of Service

Last Updated: 11th March, 2026.

Welcome to Glitchyphones Ltd ("Glitchyphones," "we," "our," or "us"). These Terms of Service (“Terms”) govern your access to and use of our website, store, products, and services (collectively, the “Services”), powered by Shopify.

By using our Services, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Services.

1. Company Information

Glitchyphones Ltd
Company Number: 17082026
Registered Office: 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Contact Email: info@glitchyphones.com

2. Access and Account

  • You must be of legal age in your jurisdiction to use the Services.

  • You are responsible for all activity on your account, including purchases, orders, and communications.

  • Keep your account credentials secure. Do not share, sell, or transfer your account.

3. Products

  • We strive for accurate product representations; however, colors or appearance may vary depending on your device.

  • Descriptions and availability are subject to change without notice.

  • We may discontinue products or limit quantities at our discretion.

4. Orders

  • Placing an order is an offer to purchase. Orders are accepted only after payment is confirmed.

  • We may decline, modify, or cancel orders at our discretion and will notify you via email or phone.

  • All purchases are for personal use only and not for resale.

  • Returns or exchanges are subject to our Refund Policy.

5. Pricing and Billing

  • Prices, discounts, and promotions are subject to change without notice.

  • Posted prices do not include applicable taxes, shipping, or import duties unless stated.

  • You agree to provide accurate and up-to-date payment and account information.

  • You authorize us to charge the provided payment method for your orders.

6. Shipping and Delivery

  • Delivery times are estimates; we are not liable for delays caused by carriers, customs, or events outside our control.

  • Title and risk of loss pass to you upon transfer to the carrier.

7. Intellectual Property

  • All content on our Services, including text, images, videos, graphics, logos, and designs, is owned by Glitchyphones or its licensors.

  • Content is provided for personal, non-commercial use only. Unauthorized use may violate intellectual property laws.

  • Shopify and other third-party trademarks remain the property of their respective owners.

8. Optional Tools

  • We may provide access to third-party tools. Use of these tools is at your own risk.

  • We are not responsible for third-party content or services and do not endorse them.

  • New features may be added to the Services and are subject to these Terms.

9. Third-Party Links

  • Services may contain links to external websites. We are not responsible for the content or practices of third-party websites.

  • Review their terms and policies before interacting with or purchasing from third parties.

10. Relationship with Shopify

  • Our Services are powered by Shopify.

  • All sales are between you and Glitchyphones. Shopify is not responsible for any aspect of transactions, products, or services.

  • You release Shopify from all claims related to your purchases.

11. Privacy

  • Personal information is governed by our Privacy Policy [LINK].

  • Shopify may process information to provide the Services. Review Shopify’s privacy policies for details.

12. Feedback

  • By submitting feedback, you grant us a worldwide, royalty-free license to use it for any purpose, including commercial purposes.

  • You represent that you own the feedback and have the right to submit it.

  • We may remove content that violates these Terms or is objectionable.

13. Errors, Inaccuracies, and Omissions

  • We may correct errors or omissions, update information, or cancel orders at our discretion.

  • Product descriptions, pricing, promotions, and availability are subject to change.

14. Prohibited Uses

You may not:

  • Violate laws or third-party rights.

  • Transmit malware, spam, or malicious code.

  • Impersonate others or provide false information.

  • Interfere with the Services’ operation or security.

Violations may result in account suspension or termination.

15. Termination

  • We may terminate your access at any time without notice.

  • Obligations that by nature survive termination (e.g., intellectual property, liability, indemnification) remain in effect.

16. Disclaimer of Warranties

  • Services and products are provided “as is” and “as available.”

  • We disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

  • Some jurisdictions do not allow certain disclaimers; they may not apply to you.

17. Limitation of Liability

  • To the fullest extent permitted by law, Glitchyphones and affiliated parties are not liable for direct, indirect, incidental, or consequential damages arising from use of the Services or products.

18. Indemnification

  • You agree to indemnify and hold harmless Glitchyphones, Shopify, and affiliates from claims, losses, or damages arising from your use of the Services or breach of these Terms.

19. Severability

  • If any provision is unenforceable, it will be severed, and the remaining Terms will remain in effect.

20. Waiver and Entire Agreement

  • Failure to enforce any provision does not constitute a waiver.

  • These Terms, along with referenced policies, constitute the entire agreement between you and Glitchyphones.

21. Assignment

  • You may not assign your rights or obligations without our consent.

  • Glitchyphones may assign or transfer these Terms without notice.

22. Governing Law

  • These Terms are governed by the laws of England and Wales.

  • You consent to the jurisdiction of courts located in London for any disputes.

23. Headings

  • Section headings are for convenience and do not affect interpretation.

24. Changes to Terms

  • We may update these Terms at any time.

  • Material changes will be communicated per applicable law.

  • Continued use of Services constitutes acceptance of updated Terms.

25. Contact Information

Questions about these Terms should be sent to:

Glitchyphones Ltd
71–75 Shelton Street, Covent Garden
London, WC2H 9JQ
United Kingdom
Email: info@glitchyphones.com
Phone: +44 07806 970588