Shipping & Delivery Policy
At GlitchyPhones, we aim to deliver your order quickly, safely, and reliably. This policy explains our delivery timelines, costs, and what to expect after placing an order.
✔ UK-Based Fulfilment Partners
✔ Tracked Delivery
✔ Reliable Dispatch Times
Order Processing
-
Orders are processed within 1–2 business days (Monday–Friday).
-
Orders placed on weekends or public holidays are processed the next working day.
-
You will receive a confirmation email once your order has been dispatched.
Delivery Timeframes
United Kingdom
Standard Delivery: 3–7 working days
Processing + delivery combined: typically 4–9 working days
We work with UK warehouses and trusted fulfilment partners to ensure timely delivery.
Delivery Partners
Orders are shipped using reliable courier services such as:
-
Royal Mail
-
Evri
-
DPD
-
Yodel
Courier selection depends on parcel size, destination, and fulfilment location.
Shipping Costs
-
Shipping costs are calculated at checkout where applicable.
-
Promotional free shipping offers may be available on selected orders.
Order Tracking
Once your order has shipped, you will receive a tracking number via email.
Tracking updates may take up to 24 hours to appear after dispatch.
Delivery Delays
While we aim to meet estimated delivery times, delays may occur due to:
-
severe weather conditions
-
courier service disruptions
-
peak seasonal demand
-
incorrect delivery information
If your order is significantly delayed, please contact us and we will assist promptly.
Incorrect Address Information
Customers are responsible for providing accurate delivery details.
If an incorrect address is supplied:
-
we may be unable to reroute the parcel
-
additional shipping fees may apply
-
delays may occur
Please contact us immediately if you notice an error after ordering.
Lost or Missing Parcels
If your tracking shows delivered but you have not received your order:
-
Check with household members or neighbours
-
Check safe places around your property
-
Contact the courier directly
-
Contact us if the parcel cannot be located
We will work with the courier to investigate and resolve the issue.
Damaged Parcels in Transit
If your parcel arrives visibly damaged:
-
take photos before opening
-
retain all packaging
-
contact us within 48 hours of delivery
We will arrange a replacement or resolution as quickly as possible.
International Shipping
At this time, we primarily ship within the United Kingdom.
If international shipping becomes available, delivery times and costs will be displayed at checkout.
Contact & Support
📧 Email: info@glitchyphones.com
⏱ Response Time: Within 24 hours (Monday–Friday)
We are committed to ensuring your order arrives safely and on time.
Shipping FAQ
❓ How long will my order take to arrive?
Orders typically arrive within 4–9 working days (processing + delivery).
❓ Do you provide tracking?
Yes. You will receive a tracking number once your order has shipped.
❓ What if my order is delayed?
Delivery times are estimates. If your order is significantly delayed, contact us and we will assist.
❓ Can I change my delivery address after ordering?
Contact us immediately. Address changes may not be possible once the order has been dispatched.
❓ What if my parcel is lost?
If your parcel cannot be located after checking with neighbours and the courier, contact us and we will investigate.
❓ Do you offer free shipping?
Free shipping promotions may be offered periodically and will be shown at checkout when available.
Shipping & Delivery Policy
At GlitchyPhones, we aim to deliver your order quickly, safely, and reliably. This policy explains our delivery timelines, costs, and what to expect after placing an order.
✔ UK-Based Fulfilment Partners
✔ Tracked Delivery
✔ Reliable Dispatch Times
Order Processing
-
Orders are processed within 1–2 business days (Monday–Friday).
-
Orders placed on weekends or public holidays are processed the next working day.
-
You will receive a confirmation email once your order has been dispatched.
Delivery Timeframes
United Kingdom
Standard Delivery: 3–7 working days
Processing + delivery combined: typically 4–9 working days
We work with UK warehouses and trusted fulfilment partners to ensure timely delivery.
Delivery Partners
Orders are shipped using reliable courier services such as:
-
Royal Mail
-
Evri
-
DPD
-
Yodel
Courier selection depends on parcel size, destination, and fulfilment location.
Shipping Costs
-
Shipping costs are calculated at checkout where applicable.
-
Promotional free shipping offers may be available on selected orders.
Order Tracking
Once your order has shipped, you will receive a tracking number via email.
Tracking updates may take up to 24 hours to appear after dispatch.
Delivery Delays
While we aim to meet estimated delivery times, delays may occur due to:
-
severe weather conditions
-
courier service disruptions
-
peak seasonal demand
-
incorrect delivery information
If your order is significantly delayed, please contact us and we will assist promptly.
Incorrect Address Information
Customers are responsible for providing accurate delivery details.
If an incorrect address is supplied:
-
we may be unable to reroute the parcel
-
additional shipping fees may apply
-
delays may occur
Please contact us immediately if you notice an error after ordering.
Lost or Missing Parcels
If your tracking shows delivered but you have not received your order:
-
Check with household members or neighbours
-
Check safe places around your property
-
Contact the courier directly
-
Contact us if the parcel cannot be located
We will work with the courier to investigate and resolve the issue.
Damaged Parcels in Transit
If your parcel arrives visibly damaged:
-
take photos before opening
-
retain all packaging
-
contact us within 48 hours of delivery
We will arrange a replacement or resolution as quickly as possible.
International Shipping
At this time, we primarily ship within the United Kingdom.
If international shipping becomes available, delivery times and costs will be displayed at checkout.
Contact & Support
📧 Email: info@glitchyphones.com
⏱ Response Time: Within 24 hours (Monday–Friday)
We are committed to ensuring your order arrives safely and on time.
Shipping FAQ
❓ How long will my order take to arrive?
Orders typically arrive within 4–9 working days (processing + delivery).
❓ Do you provide tracking?
Yes. You will receive a tracking number once your order has shipped.
❓ What if my order is delayed?
Delivery times are estimates. If your order is significantly delayed, contact us and we will assist.
❓ Can I change my delivery address after ordering?
Contact us immediately. Address changes may not be possible once the order has been dispatched.
❓ What if my parcel is lost?
If your parcel cannot be located after checking with neighbours and the courier, contact us and we will investigate.
❓ Do you offer free shipping?
Free shipping promotions may be offered periodically and will be shown at checkout when available.
Shipping & Delivery Policy
At GlitchyPhones, we aim to deliver your order quickly, safely, and reliably. This policy explains our delivery timelines, costs, and what to expect after placing an order.
✔ UK-Based Fulfilment Partners
✔ Tracked Delivery
✔ Reliable Dispatch Times
Order Processing
-
Orders are processed within 1–2 business days (Monday–Friday).
-
Orders placed on weekends or public holidays are processed the next working day.
-
You will receive a confirmation email once your order has been dispatched.
Delivery Timeframes
United Kingdom
Standard Delivery: 3–7 working days
Processing + delivery combined: typically 4–9 working days
We work with UK warehouses and trusted fulfilment partners to ensure timely delivery.
Delivery Partners
Orders are shipped using reliable courier services such as:
-
Royal Mail
-
Evri
-
DPD
-
Yodel
Courier selection depends on parcel size, destination, and fulfilment location.
Shipping Costs
-
Shipping costs are calculated at checkout where applicable.
-
Promotional free shipping offers may be available on selected orders.
Order Tracking
Once your order has shipped, you will receive a tracking number via email.
Tracking updates may take up to 24 hours to appear after dispatch.
Delivery Delays
While we aim to meet estimated delivery times, delays may occur due to:
-
severe weather conditions
-
courier service disruptions
-
peak seasonal demand
-
incorrect delivery information
If your order is significantly delayed, please contact us and we will assist promptly.
Incorrect Address Information
Customers are responsible for providing accurate delivery details.
If an incorrect address is supplied:
-
we may be unable to reroute the parcel
-
additional shipping fees may apply
-
delays may occur
Please contact us immediately if you notice an error after ordering.
Lost or Missing Parcels
If your tracking shows delivered but you have not received your order:
-
Check with household members or neighbours
-
Check safe places around your property
-
Contact the courier directly
-
Contact us if the parcel cannot be located
We will work with the courier to investigate and resolve the issue.
Damaged Parcels in Transit
If your parcel arrives visibly damaged:
-
take photos before opening
-
retain all packaging
-
contact us within 48 hours of delivery
We will arrange a replacement or resolution as quickly as possible.
International Shipping
At this time, we primarily ship within the United Kingdom.
If international shipping becomes available, delivery times and costs will be displayed at checkout.
Contact & Support
📧 Email: info@glitchyphones.com
⏱ Response Time: Within 24 hours (Monday–Friday)
We are committed to ensuring your order arrives safely and on time.
Shipping FAQ
❓ How long will my order take to arrive?
Orders typically arrive within 4–9 working days (processing + delivery).
❓ Do you provide tracking?
Yes. You will receive a tracking number once your order has shipped.
❓ What if my order is delayed?
Delivery times are estimates. If your order is significantly delayed, contact us and we will assist.
❓ Can I change my delivery address after ordering?
Contact us immediately. Address changes may not be possible once the order has been dispatched.
❓ What if my parcel is lost?
If your parcel cannot be located after checking with neighbours and the courier, contact us and we will investigate.
❓ Do you offer free shipping?
Free shipping promotions may be offered periodically and will be shown at checkout when available.